How can we help?
Updating the Mobile App
Keeping HiveCare up to date ensures you have the latest features, fixes, and security improvements.
iOS
- Open the App Store.
- Tap your profile icon, or go to the Updates tab.
- Find HiveCare and tap Update, or tap Update All.
To enable automatic updates: Settings → App Store → App Updates → on.
Android
- Open the Google Play Store.
- Tap your profile icon → Manage apps & device.
- Find HiveCare under available updates and tap Update.
To enable automatic updates: open HiveCare’s page in the Play Store → the ⋮ menu → Enable auto update.
Why updates matter
- Security fixes — HiveCare handles sensitive information, so staying current matters.
- New features — improvements to Messaging, Notifications, and other areas ship regularly.
- Very old app versions may eventually stop being able to log in, since they no longer match what the HiveCare servers expect.
After updating
You won’t need to log in again just because you updated — your session carries over. If you’re ever asked to log in unexpectedly after an update, that’s normal the first time on a fresh install, but see Mobile App Troubleshooting if it keeps happening.
