How can we help?
Complete Your Profile Setup
After setting your password and accepting the Terms and Privacy Policy, HiveCare walks you through a short onboarding flow before you land on your dashboard.
What you’ll set up
- Full name and profile photo — how you appear to teammates in messaging, attendance, and audit records.
- Preferred language — English or Spanish. This controls every email HiveCare sends you (security alerts, notifications, password resets) as well as the app’s language, and you can change it later.
- Contact details — phone number, if your organization requires it.
- Notification preferences — see Notifications Center to fine-tune these anytime.
Finishing onboarding
Once you complete these steps, HiveCare marks onboarding as done and takes you straight to your dashboard the next time you log in — you won’t see the wizard again.
Editing your profile later
You can update any of this information at any time from Profile → Edit profile. Some fields (like your email address) may require your organization’s admin to change, since your email is also your login.
