How can we help?
Invite Your Team Members
Only administrators can invite new members to a HiveCare organization.
How to invite someone
- Go to Team Management (or Management, depending on your view).
- Select Invite member (or Add member).
- Enter their name, email address, and assign a role. See User Roles & Permissions for what each role can do.
- Send the invitation.
HiveCare emails the new member a secure, single-use link so they can set their own password. See Create Your HiveCare Account for what they’ll see on their end.
Managing pending invitations
If someone hasn’t set up their account yet:
- Resend the invitation if the original email expired or got lost.
- Cancel the invitation if you invited the wrong person or by mistake.
Changing a role after inviting
You can change a member’s role at any time from Team Management — this doesn’t require a new invitation.
A note on the Administrator role
Every organization must always have at least one active Administrator. HiveCare blocks removing or demoting the last admin so your organization is never left without anyone able to manage it — assign a second admin first if you need to step back.
