Choose the Right HiveCare Plan
Simple, flexible plans built for home care agencies. Choose the tools you need to manage your team, stay organized, and provide exceptional care.
Simple, transparent pricing
Choose the plan that fits your organization. Pay only for the active clients you serve — caregivers, staff, and family members are always included.
HiveCare Pro
Everything you need to get started.$99/ month
HiveCare Business
More clients, more control, more flexibility.$299/ month
HiveCare Enterprise+
Built for scale, compliance and integrations.$499/ month
One number, no per-user pricing to work out.
Everybody in your agency and everybody you give access to, under one figure you can read off the plan.
Compare HiveCare Plans
| Feature | Pro | Business | Enterprise+ |
|---|---|---|---|
|
Monthly price |
$99 |
$299 |
$499 |
|
Annual price (8% off) |
$1089 / year |
$3289 / year |
$5489 / year |
|
People in the account |
Up to 50 |
Up to 250 |
Unlimited |
|
One-to-one and group messaging |
✓ |
✓ |
✓ |
|
Team broadcasts |
✓ |
✓ |
✓ |
|
One-to-one voice calls |
✓ |
✓ |
✓ |
|
One-to-one video calls |
— |
✓ |
✓ |
|
Group voice calls (up to 12) |
— |
— |
✓ |
|
Group video calls (up to 12) |
— |
— |
✓ |
|
Check-in / check-out |
— |
✓ |
✓ |
|
Attendance report (CSV export) |
— |
— |
✓ |
|
Attachments (up to 25 MB per file) |
✓ |
✓ |
✓ |
|
Storage |
Included |
Included |
Included |
|
Clients and assigned care team |
✓ |
✓ |
✓ |
|
HIPAA audit log |
✓ |
✓ |
✓ |
|
Client record export |
✓ |
✓ |
✓ |
|
Web, Android and iOS/iPadOS apps |
✓ |
✓ |
✓ |
|
Priority support |
— |
✓ |
✓ |
|
Business Associate Agreement (BAA) |
Standard |
Standard |
Standard |
|
Billing |
Card |
Card |
Card |
Trusted by Home Care Teams
We started with the Pro plan and upgraded as our agency expanded. The transition was seamless, and having flexible plans made it easy to scale without disrupting our team's workflow.
We started with the Pro plan and upgraded as our agency expanded. The transition was seamless, and having flexible plans made it easy to scale without disrupting our team's workflow.
Frequently Asked Questions
You won't be able to add more people to your account once you reach your plan's limit. To add additional people, you'll need to upgrade to a plan with a higher capacity.
No. HiveCare uses simple plan-based pricing with no per-user fees. Your plan covers everyone in your account—caregivers, office staff, clients, and family members you give access to—up to the plan's stated limit.
No. Monthly billing can be cancelled at any time.
Refunds and cancellations are handled according to our Refund & Cancellation Policy. Please review it for complete details about eligibility, billing, and cancellation terms.
Yes. Every plan includes the standard Business Associate Agreement (BAA), accepted electronically during signup. Enterprise+ also supports a negotiated BAA for organizations with specific requirements.
Still have questions?
Visit our Help Center to explore detailed guides, billing information, account management, and answers to common questions.
