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How do I reset my password?
- On the login screen, select Forgot your password?
- Enter your account’s email address and submit.
- Check your inbox for an email from HiveCare with a password-reset link.
- Select the link and choose a new password that meets the minimum strength requirements.
The link is single-use and expires after a short time — if it’s expired, just repeat the steps above to get a fresh one.
If you’re already logged in and simply want to change your password rather than recover it, go to Profile → Security → Change password instead.
Resetting or changing your password signs you out of every other device — you’ll need to log back in there, and HiveCare emails you a confirmation so you’d notice if a change wasn’t actually you.
For the full walkthrough, see Reset Your Password.
